Values   Performance Management   Recognition   Innovation

Values Avaya's culture is centered around five values. At the end of each fiscal year, employees' performance rating and salary increase is determined based on business results and demonstration of these important behaviors: Customer Value • We deliver unparalleled value to our customers. • Only by serving our customers well do we justify our existence as a business. • We view our success as dependent upon our customers' success, both now and in the future.   Accountability • We earn the confidence of our stakeholders by acting with integrity and behaving ethically. • We do what we say we will do.   Diversity • We embrace diversity as a competitive advantage essential to our success. • We are a global company in every sense -- geographically, strategically and culturally.   Innovation • We foster creativity, innovation and risk-taking that will enhance shareholder value and improve our customers' businesses and our own. • We use technology as a strategic tool.   Velocity • Our sense of urgency is manifested in timely, customer-focused execution. • We understand that the best decisions balance thoughtfulness and speed.     Back to top

Performance Management Performance management is a strategic imperative for Avaya and a discipline to focus on throughout the year. Simply put, we must drive results by getting better at setting objectives, measuring our results against those objectives and using this information to differentiate our rewards. Avaya’s performance management platform is designed to emphasize the elements that can help employees further their career and support the growth of Avaya’s business.     Back to top

Recognition At Avaya, our focus is constantly on creating a thrilling and rewarding culture which has great career options for employees and where employees feel engaged and valued as contributing members of the team. Our pay for performance culture and recognition schemes emphasize on employees who deliver results to be recognized and rewarded. We believe that employees who are given an opportunity to grow and have impact are increasingly motivated and committed to the achievement of their individual objectives, as well as those of Avaya. We strive to foster an environment where employees are comfortable and motivated to recognize their subordinates, peers and supervisors for contributions that are above and beyond expectations. Our mix of recognition programs offers the opportunity for supervisors to choose a meaningful and appropriate way to recognize employees to sustain excitement and offer substantial value to the individual and Avaya.     Back to top

Innovation Innovation is the hottest topic in business and a competitive advantage for Avaya. The main charter of this team is technology and product innovation, and thanks to its contribution, Avaya has developed strong leadership position in the area of enterprise communications. The company also encourages its employees to publish their work and file patent applications. Besides, it has training programs and internal workshops to keep employee skills at par with state of the art technologies, which they can apply towards innovation. Successful employees are expected to have significant customer interaction to learn about customer requirements, leading to product innovation. Finally, all innovation is accompanied by substantial rewards from both monetary and career growth standpoints     Back to top