Deploying IP telephony enables a globally distributed
enterprise to communicate and to operate as one integrated
entity. This allows new business models to emerge that
increase productivity and speed business change, all
on a single network. The question for any business is
how best to implement this critical technology.
IT managers trying to make the right choice, at the
right pace, about IP telephony need facts—not confusing
terms and competing claims. The truth is decisions
are driven by how applications and capabilities match
business needs while meeting IT requirements for reliability,
security, interoperability, and manageability.
The IP telephony market has coalesced around a common
architecture consisting of open servers, highly distributed
gateways that connect IP and traditional elements,
and a broad range of new access devices, including
IP phones, wireless phones, softphones, PDAs, and
more.
As you explore VoIP, don't be thrown off track by
confusing terminology. Terms such as client server
telephony, telephony-enabled LAN, pure IP telephony,
converged telephony, and LAN telephony all describe
the same fundamental, distributed IP telephony architecture.
Avaya supports both distributed (client-server) IP
telephony and IP-enabled PBXs without forcing our
customers to compromise on either approach.
For example, Avaya MultiVantage™ Business Communications
Applications can be tailored to match specific feature
sets, whether they require IP telephony and contact
centers or full-blown business continuity. Similarly,
Avaya has the right hardware for any job, including
S8700 Media Servers for large enterprises and IP Office
for small to midsize operations.
Finally, with the Avaya global network of highly
trained professionals, customers are never forced
to make any decision on their own. Avaya is always
there to listen and advise, based on our unrivaled
experience in the telephony industry.
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