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Q:

Do you have a communications disaster recovery plan ready?

A:
Whether a disaster is caused by a natural or weather-based event, a malicious attack, or human error, it can impact an enterprise’s communications. Some outages are minor, and a company recovers quickly. At worst, a disaster can put a company out of business. Small or massive, when a communications outage occurs, the best defense you can have is a solid, tested, ready-to-go recovery plan.

Avaya business continuity experts work with you to develop a custom recovery plan—your roadmap for surviving and recovering from a disastrous communications failure. Our starting-point, one-day consultation delivers a:
  • Review of physical risks to your business
  • Mock disaster drill for your staff
  • Written summary of your business risks and mock disaster drill session results
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EXTENDED ANSWER:
Do you have a communications disaster recovery plan ready?
 
What would you do if a small fire set off your sprinklers, or if a hurricane broke your windows and dumped inches of rain in your offices? We have all arrived at work to find new problems. What if the problems were huge, like:

How will you serve your customers?
How will you restore computer and phone service?
Who should come to work? Who should stay home?
What should be done first?

When you work with Avaya to develop a business recovery plan, you’ll already have many decisions made if disaster strikes.

Our experts help you develop a strategy to keep your business running, to keep your people employed, and in some cases, to help a community survive. Our business continuity experts prepare you to respond appropriately during and after an incident. They help you develop evacuation plans, prep for a safe location to assemble people, identify alternative work areas, and create an infrastructure for communications recovery.

Avaya consultants review your existing plans and skills resource inventories. We develop a gap analysis of what you have, and what you will require to recover from most disasters. We coach you on forming core and extended business recovery teams, and on finding the skilled individuals to staff those teams. We walk your staff through a typical disaster scenario, observing how well your organization is prepared to handle a disaster. Our experts provide recommendations and reports and identify risks and resolutions.

Avaya experts will tell you that successful business recovery planning takes a commitment from the entire company. It is an ongoing process, with periodic testing and mock drills involving everyone in the business and many in your surrounding community.

The benefits of planning ahead with Avaya are:
  • Improved implementation of mission-critical technologies
  • Fast-payback recommendations for improving security and reducing risks
  • Awareness training for your staff on recovery concerns and processes
  • The means to expose challenges for senior management consideration and action
  • A roadmap for moving to a higher level of recoverability
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