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Service Oriented Architecture, or SOA, is a
methodology that helps the enterprise leverage
its existing IT infrastructure and applications
to provide new business value by exposing their
capabilities as self-contained modular web services.
These services promote more adaptable business
processes, and ultimately, a more agile and
efficient enterprise.
Avaya Communications Enabled Business Processes
(CEBP) apply this same methodology to communications
to create a rich set of high-level communication
web services that can be incorporated rapidly
and re-used across business processes throughout
the enterprise. However, Avaya CEBP solutions
do not require an SOA environment – they can
be used within any existing business process
and integrated with any existing business application.
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