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GZL Travel
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Industry:
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Other
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Region:
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All of AP
Greater China
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Application:
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Established in 1980, GZL is one of the largest travel agents in Guangzhou with over 500 employees. GZL provides services for inbound, outbound and domestic travel. They also do conference planning, business travel and study abroad arrangements. With branches in France, Macao, Hong Kong, Malaysia, Thailand and Beijing, GZL also has business relationships with tourism partners in more than 50 countries worldwide.
GZL deployed an Avaya S8300 with anAvaya G700 Gateway and Contact Center Express. The solution has helped them to enhance customer service and improve productivity.
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Solution Area:
Primary Solution Area:
Servers & Gateways
Primary Product:
S8300/G700 Single-site
Secondary Solution Area(s):
Contact Center
Secondary Product(s):
Contact Center Express
Available Self Service Collateral:
Case Study
Quote
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