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Schneider Electric (Australia)
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Industry:
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Other
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Region:
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All of AP
South Pacific
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Application:
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Schneider Electric is a world specialist in the distribution, automation and control. The company’s goal is to enhance customer performance by providing comprehensive energy solutions. They deliver an unparalleled line-up of products and solutions for the building, energy and infrastructure markets through their global brands Merlin Gerin, Square D and Telemecanique. To learn more about Schneider visit www.schneiderelectric.com.au
Schneider has deployed the Avaya Communication Manager 3.0 running on the S8000 server platform. Their IP deployment unifies all 18 Schneider contact centers under one communications platform. The solution covers some 1600 endpoints and 128 call center agents. The solution provides one platform that allows ease of reporting and operation and improved customer service.
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Solution Area:
Primary Solution Area:
Servers & Gateways (Less than 10 Gateways)
Primary Product:
S8700 Media Server IP Connect
Available Self Service Collateral:
There is no Self Service Collateral associated with this customer.
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